Job Title: Customer Service

Company: GlobeDock Educational Consultancy

Job Type: Permanent

Description: Description: Description: Company: GlobeDock Educational Consultancy PLC
Company Introduction
GlobeDock provides guidance and counseling to students seeking a better education. Our company assists students interested in studying abroad in the best educational hubs of the world including the USA, Canada, Europe, and Asia. As education is the primary catalyst in deciding the career of a student, we leave no stone unturned in ensuring that you make the right decision.

Vision: GlobeDock is a quality global service provider to students who desire and dream to study abroad.

Mission: Guidance and Educational Consulting to students who desire to study abroad.

Goal: To build an Ethiopian community with high expectations and academic achievement so they may grow toward responsible Global Citizens.

Job Description
• Answering questions about a company’s products or services
• Processing orders and transactions delivering information about the company’s offering
• Providing proactive customer outreach
• Handling proactive customer outreach
• Responding to customer reviews
• Developing and documenting knowledge into helpful content

 Qualification and Requirement        

• Minimum Bachelor’s degree from a recognized university
• Work Experience: minimum 1 year of experience in customer service with proven customer support experience or experience as a Client Service Representative
• Excellent communication skills verbal and written ones
• Self-motivated, honest, highly responsible, and punctual.
• Excellent interpersonal and coordination skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness
• Excellent negotiation and consultative sales skills
• English proficient
• Excellent problem-solving skills
• Exceptional customer service skills

Apply :


Leave a Reply

Your email address will not be published. Required fields are marked *